Madison Suburban Utility District (MSUD) faced a double hit: outdated phone systems that couldn't support remote workers, and thousands of dollars lost annually to late or unpaid utility bills. Within weeks of switching providers, staff were answering calls from home, the number of past-due accounts plummeted, and moving offices became a breeze. Discover the simple technology shift that saved this organization thousands and rescued them from endless IT headaches.
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Madison Suburban Utility District (MSUD) faced a double hit: outdated phone systems that couldn't support remote workers, and thousands of dollars lost annually to late or unpaid utility bills. Within weeks of switching providers, staff were answering calls from home, the number of past-due accounts plummeted, and moving offices became a breeze. Discover the simple technology shift that saved this organization thousands and rescued them from endless IT headaches.
What happens when an organization like the BBB of Greater East Tennessee is itself in need of a hosted voice provider? The decision criteria it uses and the vendor it selects is instructive to other businesses also in need of a solution. Discover the three factors behind CEO Tony Binkley's choice and what led him to declare: "I can't imagine being with anybody else at this point."
Millions or customer texts are sent daily to business numbers that aren’t text-enabled. This not only results in poor customer experiences, but also lost sales. Understand how your business can avoid missing customer texts even if you aren’t ready to integrate business texting into your operations.
HostMyCalls, now HostMy, was listed among 50 innovative companies to watch by The Silicon Review.
HostMyCalls, now HostMy, was selected as a Top VoIP Solutions Provider by Enterprise Networking.
During the pandemic, Madison Suburban Utility District was forced to close their offices and keep workers home. They needed a flexible hosted voice solution that would allow their team to support Madison, Tennessee residents, both inside and outside of the office. Listen as Elizabeth Bolling describes how HostMyCalls not only kept the utility district operational, but went on to help them reduce delinquencies and missed payments.
Listen as President and CEO, Tony Binkley describes how the Better Business Bureau (BBB) of Greater East Tennessee improved its responsiveness and strengthened community connections with the help of HostMy.
Roane County Health Department's outdated communication system was overwhelmed during a crisis, with thousands of daily calls leading to constant busy signals. Hear how they transformed their operations, eliminated busy signals and answered eight times more calls, ultimately restoring public trust.
