Managed Service Providers excel at IT support, technology consulting and data security, but hosted voice systems often create frustrating technical complications and support headaches that pull teams away from their core business. Discover how Network Solutions Group partners with HostMy voice experts to eliminate service tickets, deliver white-glove service their customers love and win more deals without becoming phone system specialists.
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Managed Service Providers excel at IT support, technology consulting and data security, but hosted voice systems often create frustrating technical complications and support headaches that pull teams away from their core business. Discover how Network Solutions Group partners with HostMy voice experts to eliminate service tickets, deliver white-glove service their customers love and win more deals without becoming phone system specialists.
Madison Suburban Utility District (MSUD) faced a double hit: outdated phone systems that couldn't support remote workers, and thousands of dollars lost annually to late or unpaid utility bills. Within weeks of switching providers, staff were answering calls from home, the number of past-due accounts plummeted, and moving offices became a breeze. Discover the simple technology shift that saved this organization thousands and rescued them from endless IT headaches.
What happens when an organization like the BBB of Greater East Tennessee is itself in need of a hosted voice provider? The decision criteria it uses and the vendor it selects is instructive to other businesses also in need of a solution. Discover the three factors behind CEO Tony Binkley's choice and what led him to declare: "I can't imagine being with anybody else at this point."
HostMyCalls, now HostMy, was listed among 50 innovative companies to watch by The Silicon Review.
HostMyCalls, now HostMy, was selected as a Top VoIP Solutions Provider by Enterprise Networking.
Upgrading, integrating and supporting hosted voice systems shouldn't create headaches for MSPs - but they often do, draining resources and frustrating clients who just need reliable communications that work. Discover how Nashville's Network Solutions Group eliminates support tickets, closes deals faster, and delivers seamless hosted voice solutions without becoming voice specialists themselves.
During the pandemic, Madison Suburban Utility District was forced to close their offices and keep workers home. They needed a flexible hosted voice solution that would allow their team to support Madison, Tennessee residents, both inside and outside of the office. Listen as Elizabeth Bolling describes how HostMyCalls not only kept the utility district operational, but went on to help them reduce delinquencies and missed payments.
Listen as President and CEO, Tony Binkley describes how the Better Business Bureau (BBB) of Greater East Tennessee improved its responsiveness and strengthened community connections with the help of HostMy.
