Sea Shipping Lines was losing money on a failing legacy system, and no one was answering when they needed support. Michael Mac of Infotel brought in HostMyCalls, and local, U.S.-based support turned a frustrated prospect into an ecstatic, loyal client. The payoff: HostMy handles the upgrades and portal work so Michael is free to sell, which is why after 33 years his advice to agents is simple, sell HostMy.

Reviewing customer calls was eating up hours every week at Eddie's Body Shop — until Voice Intelligence changed the game. Co-owner Adam can now scan transcribed calls in minutes, coach his team in real time, and fix issues before they escalate. The payoff: a record-breaking month and zero hesitation recommending it to any customer-facing business.

Upgrading, integrating and supporting hosted voice systems shouldn't create headaches for MSPs - but they often do, draining resources and frustrating clients who just need reliable communications that work. Discover how Nashville's Network Solutions Group eliminates support tickets, closes deals faster, and delivers seamless hosted voice solutions without becoming voice specialists themselves.

During the pandemic, Madison Suburban Utility District was forced to close their offices and keep workers home. They needed a flexible hosted voice solution that would allow their team to support Madison, Tennessee residents, both inside and outside of the office. Listen as Elizabeth Bolling describes how HostMyCalls not only kept the utility district operational, but went on to help them reduce delinquencies and missed payments.

Listen as President and CEO, Tony Binkley describes how the Better Business Bureau (BBB) of Greater East Tennessee improved its responsiveness and strengthened community connections with the help of HostMy.

Roane County Health Department's outdated communication system was overwhelmed during a crisis, with thousands of daily calls leading to constant busy signals. Hear how they transformed their operations, eliminated busy signals and answered eight times more calls, ultimately restoring public trust.

In the wake of Hurricane Helene, Cocke County, Tennessee was able to quickly restore their phone systems and get essential government services back online in just 36 hours. See their incredible story.

Discover how Martel Inc. met the rising customer demand for business texting and transformed Martel's own communication strategy, leading to an unprecedented increase in customer engagement.