Can I text enable my existing business landline?

Yes, HostMyText allows you to text-enable your current business phone number so you can send and receive messages without changing your number.

How does the Shared Inbox work?

The Shared Inbox allows your entire team to view and respond to incoming text messages from a single dashboard, ensuring no customer message is missed.

What is Voice Initiated Messaging (VIM)?

VIM is a proprietary HostMy feature that allows callers to opt-in to a text conversation directly from your voice menu (IVR), moving the conversation to SMS instantly.

Increase customer engagement.

Watch this short video to learn more about HostMyText.

Simplify Operations.

Featured

Easy-to-use text messaging system

Can be added to your current business numbers and managed by assigned employees. Offers powerful features and useful tools for users and administrators.

No dedicated staff required

Live chat and phone calls require you to have someone on staff to immediately handle inquiries - SMS doesn't. With SMS, anyone can respond to customers at anytime.

Automatic messages

Out of office? Use our SMS dashboard to quickly and easily set up an automatic reply to go out to anyone who texts your SMS line while you're away.

Personalized interactions

Anyone who messages your SMS number is automatically added to your contact list and all conversations are stored. This way, you'll always know who you're texting with and what they've messaged you in the past.

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Basic Features

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Text-Enable Business Numbers
Receive and respond to texts from existing business phone numbers.
Shared Team Inbox
Manage all text conversations with customers in one place.
Enhanced Contact List
Import / export multiple lists & multiple numbers per contact.
HIPAA compliance
Has HIPAA level Security compliance*
* Medical practices should consult their legal team for the use of SMS and compliance with HIPAA laws.
Bulk Messaging
Text a group of contacts all at once.
Opt-Out
Allow recipients to STOP and START messaging to them.
Immediate Email Notification
Sends an email when a new message arrives.
Message Forwarding
Allow assigned numbers to be forwarded to another text enabled number.
Audible Notification
New audible message notification.
Block Messages
Block incoming numbers that are found to be unwanted.
Message Delivery Status
Provide user delivery status on all sent messages.
Group Message Naming
Add custom name to group messages.

Pro Features

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Website Widget
Enable customers to start text conversations right from your website.

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Voice Initiated Messaging (VIM)
Allow callers to text instead of waiting on hold or in a queue.

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Permission Management
Automatically manage consent from incoming texts, VIM, the website widget, keyword opt-ins, and third-party APIs.
Integrations
Integrate seamlessly with your existing business apps.
Bulk Message Scheduling
Schedule bulk messages to be sent at a future date and time.
Automatic Messages
Send auto-replies to common questions.
Capture Google Reviews
Request, manage, and respond to Google reviews all from the HostMyText Portal.

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Hassle-Free TCR Registration

Texting customers requires your business to be registered with Campaign Registry (TCR). But, registration and can be cumbersome and complicated.

While other providers promise quick activations, they neglect to inform you of their high rejection rates or messy, manual setup processes. HostMyText handles every detail of your TCR registration so you can focus on reaching your customers.

Signup for HostMyText and our team will:

Apply to Campaign Registry (TCR) on your behalf using "carrier-approved" best practices for fast response times and higher approval rates - up to 99%
Provide ongoing monitoring of your deliverability health to keep your business compliant and help you avoid penalties and bans

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What our clients have to say.

Jeni Donaho | Autism Education & Therapy Center

Before we had HostMyText, all texts were coming to one user (me) and it was overwhelming. Now, I can have my team of 5 staff members respond on my behalf instead of me trying to handle all the responses alone.
Chad Coppola | Executone

My customer called me during the weekend letting me know they will be open for half a day on Saturday, and instead of the phones going to voicemail, they needed an after hours program change. I left a message with HostMy support and within 10 minutes they responded that the change was made.
Shelley Thomas | Natural Images Beauty College

Recently I was trying to get into the SMS system and did not know how to get around. I called HostMy and talked to a person immediately, then got a call from an expert who took extra time to help me learn the system, suggest new uses, and answered all my questions. My comfort level was immediately increased!
Brad Taylor | Taylor Telecom Solutions

With the help of HostMy, our water department recently reduced service disconnects from 500 to 30 per month, saving the department $200K per year.
Grant Domingue | Vermilion Parish Library

HostMyCalls has been a breath of fresh air for our entire library system, solving our previous communication challenges with dropped calls and voicemail notifications. The support staff has been wonderful and we could not ask for more.
Bitsy Edge | Bottenfield Pediatrics Associates

HostMyText frees up resources, it’s quick and easy, and saves us time. Without HostMyText, we would see a higher rate of no-shows and would need more staff on the phones.
Crystal Hill Sutton | Sevier County Circuit Court

HostMy transformed our jury management system, increasing trial attendance through convenient text notifications. The streamlined process has significantly improved response rates and juror satisfaction.
Nadine Psareas | Hopedealers Worldwide

HostMyText allows our team of 11 to communicate with customers from our main business line while keeping our personal phones private. It allows us to save time in our day.