You didn't build your businesses to become a telecom help desk. You deserve a voice partner that respects your client relationships, handles the technical burden, and answers the call when your clients need help. Experience the benefits of partnering with HostMy.

• Eliminate Voice Tickets: HostMy’s proven support model takes voice off your escalation ladder

• Dependable Family-Owned Heritage: HostMy is a U.S.-based company established in 1946 with over 24 years of hosted VoIP expertise

• Direct Access to Engineers: Zero overseas call centers and real engineering support protects your reputation

• A Test-First Approach: Trust HostMy with one client, then scale with confidence

• Real Results: Partnering with HostMy better positions MSPs as trusted advisors who solve real business problems

Frequently Asked Questions (FAQs)

We want you to be confident in recommending HostMy to your clients. Below we address common questions about our MSP Partner Program:

Q1: Why should MSPs partner with HostMy instead of white-labeling voice services?

White-label programs demand MSPs take on technical risk and require you to become voice experts. With HostMy, we handle implementation, training, and Tier 2/3 support backed by our engineers and experts. You get credit for providing a great voice solution and commission without any of the help desk headaches. Additionally, HostMy handles all of the billing, taxes, and fees associated with voice, allowing the  MSP to stay focused on their business.

Q2: Will HostMy compete for my IT services business or poach my clients?

Never. We'll never compromise or compete for your IT services business. We're a telecommunications company - we do voice, text, fax, and contact center solutions. Big-box providers use aggressive client poaching tactics; we respect your client relationships and position ourselves as your expert voice partner.

Q3: What kind of support can my clients expect?

Your clients get direct access to our U.S.-based voice engineers—zero overseas call centers. We provide proven support that removes voice from your escalation ladder. When things break, your customer holds us accountable—not you.

Q4: How much commission can MSPs earn?

You earn recurring commissions on every client account. Because voice is mission-critical, client retention rates are extremely high - providing you with predictable, long-term recurring revenue without the support burden. Commissions are paid for the life of the customer and HostMy handles all of the contract renewals on your behalf.

Q5: What happens if my client has a voice issue at 3 AM?

They call us - not you. That's the entire point. We take voice off your risk surface. Your help desk stays focused on profitable IT work, not troubleshooting VoIP jitter, SIP trunking, and carrier-side issues you didn't sign up for

Q6: How do I get started?

Schedule a 15-minute MSP discovery call. We'll show you how we remove voice tickets from other MSPs' help desks. Then test us with one client—we handle implementation, training, and ongoing support. Scale with confidence once you see the results.

Q7: Does HostMy provide training for my team on selling and supporting voice services?

Yes. We provide partner training so you can confidently discuss voice without becoming telecom experts. We also offer sales engineering support—our team can join pre-sales calls to handle technical questions and help close deals.

Q8: How does HostMy protect my deals? What if a client goes directly to you?

We respect the partner relationship. If a client you refer contacts us directly, we redirect them back to you. We don't use aggressive client poaching tactics like big-box providers do—we protect your client relationships.

Q9: Will my clients know I'm working with a partner?

We position ourselves as your expert voice partner who handles the technical burden. Your clients view you as the trusted advisor who brought them reliable voice. They thank you for offering HostMy—enhancing your reputation, not replacing you.

Q10: What kind of marketing materials does HostMy provide to partners?

We provide testimonial videos, case studies, partner co-branded materials, email templates, technical resources, and demo equipment as needed.. These help you educate prospects and close deals without creating marketing content from scratch.

Q10: How quickly can I get a client up and running with HostMyCalls?

Typical deployments range from 4-6 weeks depending on client size and complexity. We handle the entire process—network assessment, number porting, hardware provisioning, configuration, training, and go-live support. You stay informed, but we do the heavy lifting.

Q10: What makes HostMy different from RingCentral, Vonage, or 8x8?

Big-box providers deliver terrible offshore support, use aggressive client poaching tactics, and leave you stuck between angry clients and unresponsive vendors. They typically ship phones directly to the customer and expect them to do a “self installation” and then they offer remote training. HostMy delivers a “White Glove” implementation, including onsite installation and training. We offer award-winning hosted voice solutions with direct access to U.S.-based engineers, transparent pricing with no hidden fees, and a partnership model that respects your client relationships.