"HostMy's system simply works and the clients see that. It takes the worry off of their plate." ~ Scott Thorsen, Account Executive at Network Solutions Group (NSG)

Read the full story:  https://www.hostmy.com/customer-stories/msp-hosted-voice.

How We Make Selling Voice Easy

You run an MSP because you know technology, not because you love selling voice solutions. Clients shop voice on price. They shop MSPs the same way. The escape is the same for both. Own the first conversation. HostMy gives you two tools that do exactly that.

Voice Intelligence and its FREE 21-Day Audit turn an easy win into recurring income.

Companies review just 2% of their phone data. The other 98% is a blind spot that hides missed orders and at-risk accounts. HostMy turns that blind spot into an easy win for you: Voice Intelligence and its FREE 21-Day Audit. We review those unheard calls, then hand your client a plain report of what it found. We set it up and run it. Your client sees you as the one who delivered it. The Audit grows your margins and gives your client a reason to stay.

• Real value for your client, no strain on your team. The Audit solves a client problem you never had to staff for. You stay the trusted advisor, and the findings point to your next project.

• A new revenue stream with little effort. When the client keeps the monitoring after the free trial, you earn recurring income.

The AI-Powered Blueprint makes you the expert in the room.

Give HostMy the prospect's website. The Blueprint comes back with their industry, their likely problems, and the questions worth asking. You walk in understanding their business, even if you had never heard of them that morning. HostMy partner Kurt Kannis of KURTCO ran one before his first meeting with a crisis services nonprofit. He spoke to their world like an insider. His words: "It didn't look AI generated. It looked like something I would write down myself." The prospect expected a months-long vendor search. Kurt closed the deal the next day.

Both tools are yours as a HostMy partner. Tell us about your business and we will show you how they work.

Frequently Asked Questions (FAQs)

We want you to be confident in recommending HostMy to your clients. Below we address common questions about our MSP Partner Program:

Q1: Why should MSPs partner with HostMy instead of white-labeling voice services?

White-label programs demand MSPs take on technical risk and require you to become voice experts. HostMy handles implementation, training, and Tier 2 and Tier 3 support backed by our engineers and experts. You get credit for providing a great voice solution and commission without any of the help desk headaches. HostMy also handles all of the billing, taxes, and fees associated with voice, so you stay focused on your business.

Q2: Will HostMy compete for my IT services business or poach my clients?

Never. We will never compromise or compete for your IT services business. We are a telecommunications company. We do voice, text, fax, and contact center solutions. Big-box providers use aggressive client poaching tactics. We respect your client relationships and position ourselves as your expert voice partner. If a client you refer contacts us directly, we send them back to you.

Q3: What kind of support can my clients expect?

Your clients get direct access to our U.S.-based voice engineers, with zero overseas call centers. We provide proven support that removes voice from your escalation ladder. When something breaks, your customer holds us accountable, not you. HostMy earned the 2025 TMC INTERNET TELEPHONY Unified Communications Excellence Award.

Q4: How much commission can MSPs earn?

You earn recurring commissions on every client account. Clients rarely switch phone systems, so your commissions are predictable and long term. Commissions are paid for the life of the customer, and HostMy handles all of the contract renewals on your behalf. Network Solutions Group has kept Madison Suburban Utility District for over a decade. One reason is the HostMy tools NSG brought them, including a past-due reminder service that now collects their overdue bills.

Q5: What happens if my client has a voice issue at 3 AM?

They call us, not you. That is the entire point. We take voice off your risk surface. Your help desk stays focused on profitable IT work, not troubleshooting VoIP jitter, SIP trunking, and carrier-side issues you did not sign up for.

Q6: Does Voice Intelligence add tickets to my help desk?

No. HostMy handles setup, monitoring, and client questions the same way we handle voice, so nothing lands on your help desk. Your client reads the report. We handle everything behind it.

Q7: What sales and marketing support does HostMy provide?

We provide partner training so you can confidently discuss voice without becoming a telecom expert. Our team joins pre-sales calls to handle technical questions and help close deals. Partners also receive testimonial videos, case studies, co-branded materials, email templates, technical resources, and demo equipment as needed.

Q8: How quickly can I get a client up and running with HostMyCalls?

Typical deployments range from 4 to 6 weeks depending on client size and complexity. We handle the entire process, including network assessment, number porting, hardware provisioning, configuration, training, and go-live support. You stay informed, and we do the heavy lifting.

Q9: What makes HostMy different from RingCentral, Vonage, or 8x8?

Big-box providers deliver terrible offshore support, use aggressive client poaching tactics, and leave you stuck between angry clients and unresponsive vendors. They typically ship phones directly to the customer, expect a self installation, and then offer remote training. HostMy delivers a white glove implementation, including onsite installation and training. We offer award-winning hosted voice solutions with direct access to U.S.-based engineers, transparent pricing with no junk fees, and a partnership model that respects your client relationships. As Scott Thorsen, President of Network Solutions Group, put it: "We pride ourselves on white glove service. We own a problem until it's fixed, and HostMy has that exact same mentality."

Q10: How do I get started?

Schedule a 15-minute MSP discovery call with Jacob Martin, MSP Channel Manager. We will show you how we remove voice tickets from other MSPs' help desks. Then test us with one client. We handle implementation, training, and ongoing support. Scale with confidence once you see the results.