How does choosing HostMy support Tennessee Athletics?

A portion of each member sale comes back to The Volunteer Club to fund name, image, and likeness (NIL) opportunities that help bring the nation’s top collegiate athletes to Tennessee. HostMy is proud to support The Volunteer Club, Tennessee Athletics, and local businesses. It’s Tennessee businesses supporting Tennessee businesses, and it starts with the phone system you already depend on.

Count on HostMy for award-winning HostMyCalls business phones with AI-powered Voice Intelligence and 100% U.S.-based support from our Knoxville team.

Game-changing local service and support you can count on

HostMy believes that no customer should ever be treated like a number. You can not only count on us for state-of-the-art technology including the latest features, but also world-class support. When you call for help, you reach a real person on our Knoxville-based team, not an overseas call center.

• Latest technology and features
  Unlimited calling, caller ID, auto attendants, voicemail-to-email integration, conference bridge, mobile app, call management, call routing and much more.

• HostMy owns the problem until it’s fixed
  We stay with your issue until it’s resolved, so you can get back to business.

• White-glove onboarding
  We handle setup and guide your staff through every step.

• No junk fees
  Clear, transparent pricing on every statement.

• Proven and award-winning
  A hosted voice pioneer since 2001 and winner of the 2025 TMC INTERNET TELEPHONY Unified Communications Excellence Award.

What’s happening on the calls you never hear?

98% of business calls go unreviewed, whether your staff or an answering service picks up. AI-Powered Voice Intelligence works inside HostMyCalls and reviews every call the moment it ends. No new hardware. Insights from day one.

• AI Call Analysis
  A summary of every call in seconds, with purpose, outcome, and a predicted customer satisfaction score.

• Smart Alerts
  An email alert the moment a customer signals intent to cancel or a required disclosure is missed.

AI-Powered Scorecards

Now included with Voice Intelligence, Scorecards grade every recorded call against your script and guidance.

• Feedback after each call
  Operators and managers can compare what was said against your standard right away.

• Weekly leadership summary
  Pass rates, results by operator and phone number, and percentage of goal attainment.

• Simple setup
  Review a small set of calls, and Scorecards is tuned to your standards.

• Lower cost than manual review
  Every call reviewed for less than the cost of hiring staff to listen to a fraction of them.