Help Local Communities Stay Connected When it Matters Most
Whatever your politics, there is a shift happening in the U.S. economy that will impact local communities and industries. The federal government is in the process of shrinking its workforce, reducing its agencies, downsizing its budgets and deregulating. This likely means that state and local governments will be increasingly responsible for their own residents and communities.
New Tariff policies mean fewer foreign-sourced products and more locally-sourced goods and services. As a result, this could bring about a return of Main Street and a Renaissance in the importance of local business relationships. According to a recent statement by White House Press Secretary, Karoline Leavitt, “If you think about your hometown in the state where you grew up, Main Street looks a lot different today than it did many years ago. [The President] wants to restore America as a manufacturing superpower.” This was backed up by Treasury Secretary Scott Bessent who said, “We are going to invigorate the private sector. And I can tell you that Main Street is going to do well.”
Local public servants know that disasters happen quickly. In these times, residents rely heavily on vital services like emergency response, disaster recovery, utilities, police, fire and judicial operations. How can local governments keep faith with constituents and ensure access to vital services and open lines of communication? HostMy's hosted voice and text services provide local communities with flexible, secure, redundant and fully supported communication capabilities.
When Two Hurricanes Impacted Cocke County
In late 2024, back-to-back hurricanes struck the East Coast of the United States. For Tennessee, 12% of the state's telecom systems went dark, stalling emergency response efforts. One of the counties affected by this outage was Cocke County. Cocke County's legacy phone system failed, and their existing AT&T service could not respond quickly enough.
That's when local agent, Brad Taylor and HostMy stepped in. The HostMy team received the call for help mid-afternoon on Wednesday and restored vital services by Friday morning. Within 36 hours, Cocke County’s emergency teams could coordinate their response and resume essential communications with residents.
Restoration of Roane County’s Community Health Services
During the pandemic of 2020, public health departments nationwide faced a global health crisis, putting extraordinary demands on public services.
With limited in-person access and calls flooding in, the Roane County Health Department's out-dated phone system was restricted to just four lines. “Our old phone systems couldn't really handle [the volume of calls from residents],” said Roane County Health Department Director, Laura Conner. With a population of over 53,000 people, bottlenecks frustrated residents trying to access crucial health information and busy signals began to erode residents’ faith in their Health Department.
In a matter of hours, HostMy installed a scalable new phone system, and the Roane County Health Department was able to handle 8 times the previous call volume, leading to more residents receiving vital health information and services when they needed them most.
Keep Your Community Connected When It Matters Most
HostMy is a U.S.-based, family-owned and operated hosted communications services provider that specializes in customer care, communications technology, and expert consulting. The company was established in 1946 and began offering hosted voice services in 2001, making it one of the most experienced voice providers in the industry. HostMy is committed to investing resources in supporting local governments.
Natural disasters, power outages, and network failures should never threaten your ability to serve and protect your community. Enable seamless communications with residents, no matter what comes. Partner with HostMy for scalable, disaster proof voice, text, video and fax capabilities.
Contact Us for a FREE consultation or visit https://www.hostmy.com/government to learn more about HostMy’s government services.