Texting customers requires your business to be registered with Campaign Registry (TCR). But, registration can be cumbersome and complicated. Some providers promise quick activations, but neglect to inform you of their high rejection rates and messy, manual application process. What was promised to take days takes months and leads to fees. Use this guide to understand TCR rejection triggers and how to avoid them.

Millions or customer texts are sent daily to business numbers that aren’t text-enabled. This not only results in poor customer experiences, but also lost sales. Understand how your business can avoid missing customer texts even if you aren’t ready to integrate business texting into your operations.

While 91% of consumers welcome business texts, auto-texting missed calls risks costly TCPA fines of $500-$1,500 per violation—Domino's paid nearly $10 million for this mistake. Fortunately, there's a safer, compliant approach that keeps customers in control while protecting your business from expensive lawsuits.

In today's digital landscape, online reviews are paramount for business growth. Positive reviews help build your reputation and visibility on Google, driving more traffic to your business and, ultimately, generating more sales. Consider these strategies to help your business capture more Google reviews.

Today, 91% of customers now want the ability to text businesses. Shifts in consumer preference toward business texting caused Clayton Carlson, President of Martel Inc. to take notice of the opportunity for his communications business to deliver a modern, transformative business texting solution to his customers.

Are your customers ditching your business because of frustrating interactions with chatbots? 65% of people say they're likely to abandon a business transaction due to a negative chatbot experience. Discover the benefits of launching text conversations with customers from your website instead of chat.

Is your business putting employees at risk by having them text customers from personal numbers? Using personal phone numbers for business communication creates serious privacy concerns and security risks that could negatively impact your employees and the business. Discover the five hidden dangers and what you can do to protect your company and staff.