Built for Versatility

HostMyCalls is a versatile hosted voice platform, built to handle the communication needs of businesses across industries. From everyday call handling to advanced integrations, HostMyCalls adapts to the way you work.

Direct Connection with Zendesk

For organizations using Zendesk, HostMyCalls offers a direct integration that makes every call more efficient.

• Incoming and outgoing calls through the HostMy Communicator desktop app trigger a screen pop in Zendesk

• If the caller is an existing contact, staff can instantly access the saved customer details

• When a call is completed, a new ticket is automatically created

• If it’s a new number, it can be added as a new customer contact in just a few clicks

• Your contacts can be imported into our Communicator desktop app

• Call recordings can be accessed from Zendesk, within the created ticket

Smarter Workflows, Seamless Integration

This integration saves time, reduces errors, and helps teams focus on what matters most. It’s one more way HostMyCalls delivers flexibility and value for your organization.

Get Started

If your customer support runs on Zendesk, reach out to HostMy to learn how this integration can streamline your daily operations.